I have some unrefined shea butter from a women's collective (or something of that sort) in Africa - I did some research online and found it at Whole Foods. I use it on my feet - I recently developed a tendency toward heel cracks (I use a urea cream as well, to soften up the calluses). But it's solid at room temperature: I have to scrape off a bit and rub it between my fingers until it softens. If I want to use it over a large area of skin, it would take rather a long time ... . Is your product soft from the get-go?

The problem isn't so much finding anything at all that works (which I understand can be a real issue for a lot of people) as it is trying to find something that I enjoy using.

Yes, some people really take things like that personally in a remarkably self-centered way!